Privacy Policy

Apr 10, 2026

Introduction

Welcome to Face Swap Maker ("we", "our", or "us"), operated at faceswapmaker.com. We take your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it when you use our AI face swap service.

Information We Collect

1. Account Information

What We Collect: Your name and email address when you create an account.
Purpose: To manage your account and provide customer support.

2. Uploaded Images and Files

What We Collect: Photos, videos, and GIF files you upload to use our face swap tools.
Purpose: To process your face swap request, run automated safety checks, prevent abuse, and deliver your result. Uploaded files are used only for these service purposes and are automatically deleted from our servers within 72 hours.
Important: We never use your uploaded images or generated results for AI model training. Uploaded files may be processed by AI generation, storage, and safety-detection providers solely to provide the service, enforce our safety rules, and prevent misuse.

3. Usage Data

What We Collect: Information about how you use the service — features accessed, number of swaps performed, credit usage, and general interaction patterns.
Purpose: To improve our service, fix issues, and understand how users engage with the product.

4. Device and Technical Information

What We Collect: Browser type, operating system, device type, IP address, and referring URL.
Purpose: To ensure compatibility, diagnose technical issues, and maintain service security.

5. Cookies

What We Collect: Small data files stored on your device to maintain session state, remember preferences, and support analytics.
Purpose: To keep you signed in and improve your experience. You can disable cookies in your browser settings, though some features may not work as expected.

6. Payment and Billing Information

What We Collect: When you buy credits, payment details are handled by a third-party payment processor such as Stripe. We may receive and store payment status, order ID, customer email, credit amount, invoice links, and related billing metadata. We do not store your full credit card number on our servers.
Purpose: To process purchases, grant credits, prevent fraud, provide receipts, support billing questions, and keep required accounting records.

How We Use Your Information

We use the data we collect to:

Operate and improve the Face Swap Maker service
Process face swap requests and deliver results
Run automated safety checks to detect and block prohibited content
Manage your account
Send transactional emails such as account verification messages
Respond to support requests
Detect and prevent abuse, fraud, or misuse of the service

We do not send marketing emails unless you explicitly opt in.

Data Storage and Security

All uploaded files and user data are stored on secure servers with SSL encryption in transit and at rest. We implement access controls and monitoring to protect against unauthorized access. Uploaded images and generated results are automatically deleted after 72 hours.

No method of transmission over the Internet is 100% secure. While we use industry-standard protections, we cannot guarantee absolute security.

Data Retention

Uploaded images and results: Automatically deleted after 72 hours.
Account information: Retained while your account is active. You may request deletion at any time.
Usage and billing records: Retained as required for legal and accounting purposes.

We do not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:

Payment processing: Payment and billing data may be shared with third-party payment processors solely to complete purchases, prevent fraud, issue receipts, and support billing records.
Service providers: Uploaded files and technical data may be processed by trusted AI generation, storage, safety-detection, hosting, analytics, and security providers solely to operate Face Swap Maker and enforce our policies.
Legal compliance: To comply with applicable laws, court orders, or lawful government requests.
Security: To protect the rights, property, or safety of Face Swap Maker, our users, or others.

Any third-party service providers we use are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your account and associated data
Object to or restrict certain types of processing

To exercise any of these rights, contact us at the email below.